Privacy policy

Last updated: [Insert date]

This Privacy Policy explains how NeuxFX ("NeuxFX", "we", "us") collects, uses and protects information when you visit this website or contact us through it.

1. Information we collect

We may collect information you provide directly, such as through our contact form or when you message us on WhatsApp or Telegram, including:

• Your name and contact details (email address, WhatsApp number)
• Your country
• Whether you already have a broker
• Any message or details you choose to share with us

We do not ask for, and you should never share with us, broker or trading account passwords, wallet seed phrases, or payment card details through this website.

2. Contact form submissions

Our contact form is designed to be connected to a third-party form service (such as Formspree, Netlify Forms, or Google Forms) or a private inbox. Submissions are used only to respond to your enquiry and are not sold to third parties.

3. Cookies

This website may use essential cookies required for basic functionality. If analytics are enabled (see below), analytics cookies may also be used to understand how visitors use the site.

4. Analytics

If enabled by the site owner, this website may use Google Analytics or a similar service to understand aggregate visitor behaviour, such as which pages are viewed. Analytics data is used to improve the website and is not used to identify individuals personally where avoidable.

5. Communications

If you contact us via WhatsApp, Telegram, or the contact form, we may use the details you provide to respond to your enquiry, including sharing information about Gold Pro AI. You can ask us to stop contacting you at any time.

6. Third-party services

We may rely on third-party services to operate parts of this website or our communications, such as form processors, messaging platforms (WhatsApp, Telegram), hosting providers, and analytics providers. These third parties have their own privacy practices, and we encourage you to review them.

7. Data security

We take reasonable steps to protect information submitted through this website, but no method of transmission or storage is completely secure. Please avoid sending sensitive credentials (passwords, seed phrases, card numbers) through any channel connected to this site.

8. Data retention

We retain enquiry information for as long as reasonably necessary to respond to you and to maintain business records, and delete or anonymise it when it is no longer needed for these purposes.

9. Your rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, please contact us through our Contact page.

10. Contact

Questions about this Privacy Policy can be sent through our Contact page, or via the WhatsApp/Telegram links provided on this website.